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Columbus, United States · Study online with LSPM

Graduate Certificate in Service Design Thinking (Advanced)

Learn to innovate services using human-centered design, research methods, prototyping, and strategic implementation, acquire skills, and lead sustainable solutions effectively
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2 months to complete
at 2-3 hours a week

Overview

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Learning outcomes

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Course content

1

Service Design Fundamentals

2

Design Thinking Principles

3

Human Centred Design

4

Service Design Process

5

Co Creation And Participation

6

Service Design Tools And Techniques

7

Service Design And Innovation

8

Designing For Experience

9

Service Systems And Touchpoints

10

User Research Methods

11

Service Design And Strategy

12

Service Design And Technology

13

Design For Sustainability

14

Service Design And Leadership

15

Service Design And Culture

16

Service Design And Policy

17

Systems Thinking And Design

18

Design For Social Impact

19

Service Design And Business

20

Advanced Service Design Practice

Career Path

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Key facts

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Why this course

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People also ask

Everything you need to know before you start

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We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
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Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of Planning and Management
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
Open enrolment · Start today

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Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United States
MC
Michael Carter
US · Course completed

I recently completed the Graduate Certificate in Service Design Thinking (Advanced) at Stanmore School of Business, and I must say it was a game-changer for my career. The course content was highly relevant and helped me achieve my learning goals of becoming a more effective service designer. The instructors were knowledgeable and provided practical examples that I could apply directly to my work. One of the most valuable skills I gained was the ability to empathize with customers and design services that meet their needs. The course materials were of high quality, and I appreciated the flexibility of the online platform. Overall, I'm extremely satisfied with my learning experience and would highly recommend this course to anyone looking to advance their skills in service design thinking.

LH
Leila Hassan
EG · Course completed

I took the Graduate Certificate in Service Design Thinking (Advanced) at Stanmore School of Business, and it was a great experience. The course covered a wide range of topics, from service design principles to prototyping and testing. I gained a lot of practical knowledge and skills that I can apply to my work in the Middle East. The instructors were supportive, and the online discussions were engaging. One thing that stood out to me was the emphasis on co-creation and collaboration - it really opened my eyes to the importance of working with stakeholders to design services that meet their needs. The course materials were relevant and up-to-date, and I appreciated the case studies from different industries. Overall, I'm happy with my learning experience, and I would recommend this course to anyone looking to improve their service design skills.

KN
Kaito Nakamura
JP · Course completed

Wow, just wow! The Graduate Certificate in Service Design Thinking (Advanced) at Stanmore School of Business was an amazing experience. I was blown away by the quality of the course content and the expertise of the instructors. The course was incredibly engaging, and I loved the hands-on approach to learning. I gained so many practical skills, from service blueprinting to journey mapping, and I'm already applying them to my work in Japan. The course materials were top-notch, and I appreciated the feedback from the instructors and peers. One of the highlights of the course was the final project, where we had to design a service from scratch - it was a challenging but rewarding experience. Overall, I'm thrilled with my learning experience, and I would highly recommend this course to anyone looking to take their service design skills to the next level.

RS
Rafaela Silva
BR · Course completed

I completed the Graduate Certificate in Service Design Thinking (Advanced) at Stanmore School of Business, and it was a great investment of my time and money. The course was well-structured, and the instructors were knowledgeable and supportive. I gained a lot of valuable insights and skills, particularly in the areas of service design principles and human-centered design. The course materials were relevant and easy to follow, and I appreciated the opportunities for feedback and discussion. One thing that I found particularly useful was the emphasis on experimentation and prototyping - it really helped me to think outside the box and come up with innovative solutions. Overall, I'm satisfied with my learning experience, and I would recommend this course to anyone looking to improve their service design skills and advance their career in Latin America.





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Recently updated!

April 2026