View more options for this course

Free preview available
Columbus, United States · Study online with LSPM

Graduate Certificate in Service Design Thinking

Learn to innovate services using human-centered design, research methods, prototyping, and strategic implementation, acquire skills, and lead sustainable solutions effectively
Start now
Preview Unit 1 first
Free · No signup · No credit card · No payment
1929 already enrolled
Flexible schedule
Learn at your own pace
100% online
Learn from anywhere
Shareable certificate
Add to LinkedIn
2 months to complete
at 2-3 hours a week

Overview

Loading...

Learning outcomes

Loading...

Course content

1

Service Design Principles

2

Human Centred Design

3

Design Thinking Fundamentals

4

Service Design Tools And Methods

5

Systems Thinking For Service Design

Career Path

Loading...

Key facts

Loading...

Why this course

Loading...

People also ask

Everything you need to know before you start

Straight answers — no waiting on a reply. Most learners are enrolled within 60 seconds of finding what they need below.

60 sec
From enrol to start
24/7
Course access
Self-paced
Learn on your time
Certificate
Included in fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
Ready when you are
Most learners finish reading the FAQs and enrol in the same minute.
Self-paced · Certificate included · 24/7 access · 60-second start.
Enrol now

Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of Planning and Management
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
Open enrolment · Start today

You've read the page. The next step is the easy part.

Most learners are inside the course materials within 60 seconds of clicking the button below. Self-paced, instant access, certificate included.

Enrol now
Instant access Certificate included Self-paced Secure checkout

Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United States
MC
Michael Carter
US · Course completed

I'm thrilled to have completed the Graduate Certificate in Service Design Thinking at Stanmore School of Business! The course content was incredibly comprehensive and helped me achieve my learning goals by providing a deep understanding of service design principles and their application in real-world scenarios. I was particularly impressed by the quality of the course materials, which included case studies, interactive exercises, and insightful discussions with industry experts. One of the most significant takeaways for me was the development of a service design blueprint for a local non-profit organization, which I was able to implement and see tangible results. Overall, my learning experience was exceptional, and I'd highly recommend this course to anyone looking to elevate their service design skills.

LS
Leandro Silva
BR · Course completed

The Graduate Certificate in Service Design Thinking was a great experience for me. I liked how the course was structured, with a good mix of theoretical foundations and practical applications. The instructors were knowledgeable and provided valuable feedback on our assignments. I appreciated the diversity of the student body, which brought different perspectives and ideas to the table. One thing that stood out to me was the emphasis on empathy and user research in service design. I was able to apply these concepts to a project at my workplace, which resulted in a more user-centered approach to our service delivery. While there were some areas where I felt the course could be improved, overall I was satisfied with the experience and would recommend it to others.

RA
Raj Anand
SG · Course completed

Wow, just wow! The Graduate Certificate in Service Design Thinking at Stanmore School of Business exceeded my expectations in every way! The course materials were top-notch, with engaging videos, interactive simulations, and thoughtful discussions that really made the concepts stick. I was blown away by the expertise of the instructors, who shared real-world examples and provided guidance on our projects. One of the most impactful experiences for me was the service design challenge, where we had to develop innovative solutions for a social enterprise. It was amazing to see how our ideas could make a tangible difference in people's lives. I'm so grateful to have been a part of this course and can't wait to apply my newfound skills to drive positive change in my organization!

HR
Hassan Rahman
AE · Course completed

I recently completed the Graduate Certificate in Service Design Thinking at Stanmore School of Business, and I must say it was a thoroughly enjoyable and enriching experience. The course content was well-structured and covered a wide range of topics, from service design fundamentals to advanced tools and techniques. I appreciated the attention to detail and the emphasis on practical application, which helped me develop a deeper understanding of the subject matter. The course materials were of high quality, and the instructors were responsive and supportive throughout the program. One area where I think the course could be improved is in providing more opportunities for feedback and reflection. Nevertheless, I was satisfied with the overall experience and would recommend it to others looking to develop their service design skills.





Shareable certificate

Add to your LinkedIn profile

Taught in English

Clear and professional communication

Recently updated!

April 2026