Graduate Certificate in Sales and Service

This certificate program focuses on developing skills in sales and customer service for professionals looking to advance in their careers.
1398 already enrolled
Flexible schedule
Learn at your own pace
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2 months to complete
at 2-3 hours a week

Overview

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Learning outcomes

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Course content

1

Sales Strategy And Planning

2

Customer Relationship Management

3

Sales Techniques And Negotiation

4

Sales Team Management

5

Sales Metrics And Analytics

6

Service Excellence

7

Sales Technology And Tools

8

Sales Communication Skills

9

Sales Ethics And Compliance

10

Sales Leadership And Coaching

Career Path

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Key facts

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Why this course

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People also ask

Everything you need to know before you start

Straight answers — no waiting on a reply. Most learners are enrolled within 60 seconds of finding what they need below.

60 sec
From enrol to start
24/7
Course access
Self-paced
Learn on your time
Certificate
Included in fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
Ready when you are
Most learners finish reading the FAQs and enrol in the same minute.
Self-paced · Certificate included · 24/7 access · 60-second start.
Enrol now

Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of Planning and Management
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
Open enrolment · Start today

You've read the page. The next step is the easy part.

Most learners are inside the course materials within 60 seconds of clicking the button below. Self-paced, instant access, certificate included.

Instant access Certificate included Self-paced Secure checkout

Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 898 learner reviews · 3 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
JH
Jameson Harper
US · Course completed

I can't express how much this Graduate Certificate in Sales and Service from Stanmore School of Business has helped me professionally. The course content was both practical and engaging, covering all the essential skills needed for successful sales and service. For instance, I learned about effective communication strategies, customer relationship management, and sales techniques that I now apply in my job daily. I highly recommend this course to anyone seeking to advance their career in sales and service.

SC
Samantha Collins
GB · Course completed

As a student at Stanmore School of Business, I found the Graduate Certificate in Sales and Service to be an enriching experience. The course materials were relevant, up-to-date, and covered a wide range of topics, including sales strategies, customer service best practices, and market research techniques. I particularly appreciated the opportunity to work on a real-world project, which allowed me to apply what I'd learned in a practical setting. Overall, I'm delighted with my learning experience and would highly recommend this course to anyone interested in sales and service.

AN
Alexander Nguyen
US · Course completed

Having completed the Graduate Certificate in Sales and Service from Stanmore School of Business, I can confidently say that it was an outstanding experience. The course content was comprehensive, relevant, and covered a wide range of topics, from sales techniques to customer service best practices. I especially appreciated the practical exercises that allowed me to apply what I'd learned in real-world scenarios. Overall, I'm extremely satisfied with this course and highly recommend it to anyone seeking to enhance their skills in sales and service.

SP
Sophia Patel
IN · Course completed

I recently completed the Graduate Certificate in Sales and Service from Stanmore School of Business, and I'm thrilled with the outcome. The course content was engaging and informative, covering a wide range of topics that are essential for success in sales and service. I particularly enjoyed the interactive exercises and simulations, which allowed me to practice my skills and gain practical knowledge. The course materials were also high-quality and relevant, making it easy to learn and apply what I'd learned. Overall, I'm satisfied with my learning experience and would recommend this course to anyone looking to improve their sales and service skills.





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Taught in English

Clear and professional communication

Recently updated!

March 2026