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Total Quality Management

Learn principles, tools, and strategies to implement continuous improvement, customer satisfaction, and organizational excellence through Total Quality Management leadership program
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2 months to complete
at 2-3 hours a week

Overview

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Learning outcomes

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Course content

1

Quality Planning

2

Process Management

3

Continuous Improvement

4

Customer Focus

5

Statistical Control

Career Path

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Key facts

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Why this course

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People also ask

Everything you need to know before you start

Straight answers — no waiting on a reply. Most learners are enrolled within 60 seconds of finding what they need below.

60 sec
From enrol to start
24/7
Course access
Self-paced
Learn on your time
Certificate
Included in fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
Ready when you are
Most learners finish reading the FAQs and enrol in the same minute.
Self-paced · Certificate included · 24/7 access · 60-second start.
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Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of Planning and Management
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
Open enrolment · Start today

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Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United Kingdom
EP
Emily Patel
GB · Course completed

I recently completed the Total Quality Management course at Stanmore School of Business, and I must say it was an absolutely phenomenal experience! The course content was incredibly comprehensive, covering everything from the fundamentals of TQM to advanced techniques for implementing quality management systems. I particularly appreciated the emphasis on practical application, with plenty of real-world examples and case studies to illustrate key concepts. The course materials were top-notch, with clear and concise explanations, and the instructors were always available to answer questions and provide feedback. Overall, I feel like I've gained a deep understanding of TQM principles and practices, and I'm confident that I can apply this knowledge to drive improvement in my own organization. Thanks, Stanmore School of Business, for an outstanding learning experience!

RJ
Rohan Jensen
US · Course completed

I took the Total Quality Management course at Stanmore School of Business to brush up on my knowledge of quality management principles and practices. The course was pretty solid, with a good balance of theoretical foundations and practical applications. I liked that the instructors used a lot of examples from different industries to illustrate key concepts, and the course materials were well-organized and easy to follow. One thing that really stood out to me was the section on statistical process control - it was super helpful to learn about the different tools and techniques for monitoring and controlling processes. My only suggestion would be to add more interactive elements, like discussions or group projects, to make the course more engaging. Overall, though, I was really happy with the course and feel like I gained some useful knowledge and skills.

LC
Liam Chen
CA · Course completed

WOW, just wow! The Total Quality Management course at Stanmore School of Business was AMAZING! I was a bit skeptical at first, but from the very first lesson, I was hooked. The instructors were so passionate and knowledgeable, and the course content was incredibly relevant and applicable to my work. I loved that we got to learn about the latest trends and best practices in TQM, and the course materials were always up-to-date and accurate. The best part, though, was the community - my fellow students were all so supportive and motivated, and we had some really great discussions and debates. I feel like I've gained a whole new perspective on quality management, and I'm already applying the principles and techniques I learned to improve processes in my organization. Thanks, Stanmore School of Business, for an unforgettable learning experience!

AM
Ava Moreno
AU · Course completed

I completed the Total Quality Management course at Stanmore School of Business as part of my ongoing professional development. The course was well-structured and easy to follow, with clear explanations of key concepts and principles. I appreciated the focus on practical application, with plenty of examples and case studies to illustrate how TQM can be applied in different contexts. The course materials were also very comprehensive, with lots of additional resources and references for further learning. One area for improvement might be to add more opportunities for feedback and assessment, as I sometimes felt like I was just reading through the materials without getting a chance to apply my knowledge. Overall, though, I was happy with the course and feel like I gained some useful insights and skills. The instructors were also very responsive and helpful, which was great.





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Recently updated!

April 2026