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Columbus, United States · Study online with LSPM

Process Improvement

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Overview

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Learning outcomes

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Course content

1

Process Analysis

2

Performance Metrics

3

Continuous Improvement

4

Operational Excellence

5

Quality Assurance

Career Path

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Key facts

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Why this course

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People also ask

Everything you need to know before you start

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Learn on your time
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We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
Ready when you are
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Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of Planning and Management
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
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Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United Kingdom
JM
James Mitchell
GB · Course completed

The Process Improvement course delivered exactly what I was looking for. The modules on Lean Six Sigma and value‑stream mapping aligned perfectly with my goal to streamline our department’s workflow. I was able to apply the DMAIC framework straight away to a bottleneck in our order‑processing system, cutting cycle time by 18%. The course materials were clear, with real‑world case studies that made the concepts easy to grasp. Overall, the experience was professional and highly rewarding – I feel confident in driving continuous improvement initiatives at my company.

JR
Jessica Rivera
US · Course completed

I loved the hands‑on approach of this class. The videos broke down process mapping step‑by‑step, which helped me finally nail the cause‑and‑effect diagrams I’d been struggling with. I used the new skills to redesign our team's weekly reporting process, and we now spend 30% less time on admin. The PDFs were well‑organized and the quizzes kept me on track. All in all, a solid course that hit my learning goals and gave me practical tools I can use every day.

AP
Ananya Patel
IN · Course completed

Wow! This course exceeded my expectations. The instructor’s enthusiasm made complex topics like Kaizen and root‑cause analysis exciting. I learned how to create SOPs that are both efficient and compliant, which I immediately applied to improve the quality control process at my factory – we saw a 12% reduction in defects within a month. The interactive worksheets and real‑life examples were spot‑on, and the community forum helped me exchange ideas with peers worldwide. I’m thrilled with the outcome and would recommend it to anyone wanting to boost their process skills.

ZD
Zanele Dlamini
ZA · Course completed

The course was exceptionally detailed, covering everything from basic flowcharts to advanced statistical process control. My objective was to gain a structured methodology for continuous improvement, and the step‑by‑step guides on the PDCA cycle delivered just that. I implemented a pilot project in our logistics hub, using the control charts provided in the materials, and we achieved a 15% increase in on‑time deliveries. The reading list included up‑to‑date industry reports, which added great relevance. My learning experience was thorough and satisfying, and I now feel equipped to lead larger improvement initiatives.





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Recently updated!

May 2026