Graduate Certificate in Sales and Service.

This certificate program focuses on developing skills in sales and customer service for professionals looking to advance in their careers.

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Flexible schedule
Learn at your own pace
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2 months to complete
at 2-3 hours a week

Overview

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Learning outcomes

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Course content

1

Sales Strategy And Planning

2

Customer Relationship Management

3

Sales Techniques And Negotiation

4

Sales Team Management

5

Sales Metrics And Analytics

6

Service Excellence

7

Sales Technology And Tools

8

Sales Communication Skills

9

Sales Ethics And Compliance

10

Sales Leadership And Coaching

Career Path

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Key facts

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Why this course

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People also ask

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

During your course, you will have access to:

  • 24/7 access to course materials and resources
  • Technical support for platform-related issues
  • Email support for course-related questions
  • Clear course structure and learning materials

Please note that this is a self-paced course, and while we provide the learning materials and basic support, there is no regular feedback on assignments or projects.

Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of International Business
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

Our course is designed as a comprehensive self-study program that offers:

  • Structured learning materials accessible 24/7
  • Comprehensive course content for self-paced study
  • Flexible learning schedule to fit your lifestyle
  • Access to all necessary resources and materials

This self-directed learning approach allows you to progress at your own pace, making it ideal for busy professionals who need flexibility in their learning schedule. While there are no live classes or practical sessions, the course materials are designed to provide a thorough understanding of the subject matter through self-study.

This course provides knowledge and understanding in the subject area, which can be valuable for:

  • Enhancing your understanding of the field
  • Adding to your professional development portfolio
  • Demonstrating your commitment to learning
  • Building foundational knowledge in the subject
  • Supporting your existing career path

Please note that while this course provides valuable knowledge, it does not guarantee specific career outcomes or job placements. The value of the course will depend on how you apply the knowledge gained in your professional context.

This program is designed to provide valuable insight and information that can be directly applied to your job role. However, it is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. Additionally, it should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/body.

What you will gain from this course:

  • Knowledge and understanding of the subject matter
  • A certificate of completion to showcase your commitment to learning
  • Self-paced learning experience
  • Access to comprehensive course materials
  • Understanding of key concepts and principles in the field

While this course provides valuable learning opportunities, it should be viewed as complementary to, rather than a replacement for, formal academic qualifications.

Our course offers a focused learning experience with:

  • Comprehensive course materials covering essential topics
  • Flexible learning schedule to fit your needs
  • Self-paced learning environment
  • Access to course content for the duration of your enrollment
  • Certificate of completion upon finishing the course

Why people choose us for their career

Jameson Harper
US

I can't express how much this Graduate Certificate in Sales and Service from Stanmore School of Business has helped me professionally. The course content was both practical and engaging, covering all the essential skills needed for successful sales and service. For instance, I learned about effective communication strategies, customer relationship management, and sales techniques that I now apply in my job daily. I highly recommend this course to anyone seeking to advance their career in sales and service.

Samantha Collins
GB

As a student at Stanmore School of Business, I found the Graduate Certificate in Sales and Service to be an enriching experience. The course materials were relevant, up-to-date, and covered a wide range of topics, including sales strategies, customer service best practices, and market research techniques. I particularly appreciated the opportunity to work on a real-world project, which allowed me to apply what I'd learned in a practical setting. Overall, I'm delighted with my learning experience and would highly recommend this course to anyone interested in sales and service.

Alexander Nguyen
US

Having completed the Graduate Certificate in Sales and Service from Stanmore School of Business, I can confidently say that it was an outstanding experience. The course content was comprehensive, relevant, and covered a wide range of topics, from sales techniques to customer service best practices. I especially appreciated the practical exercises that allowed me to apply what I'd learned in real-world scenarios. Overall, I'm extremely satisfied with this course and highly recommend it to anyone seeking to enhance their skills in sales and service.

Sophia Patel
IN

I recently completed the Graduate Certificate in Sales and Service from Stanmore School of Business, and I'm thrilled with the outcome. The course content was engaging and informative, covering a wide range of topics that are essential for success in sales and service. I particularly enjoyed the interactive exercises and simulations, which allowed me to practice my skills and gain practical knowledge. The course materials were also high-quality and relevant, making it easy to learn and apply what I'd learned. Overall, I'm satisfied with my learning experience and would recommend this course to anyone looking to improve their sales and service skills.





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Taught in English

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Recently updated!

November 2025