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Postgraduate Certificate in Front Office Staff Training
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Front Office Operations
2
Customer Service Excellence
3
Communication Skills
4
Problem Solving Strategies
5
Revenue Management
6
Hospitality Industry Knowledge
7
Sales Techniques
8
Conflict Resolution
9
Time Management
10
Professional Development.
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £149
Standard mode - 2 months: GBP £99
Career Path
Key facts
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Why this course
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Frequently asked questions
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Intensive program for front office staff to enhance communication and customer service skills, focusing on English language proficiency.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.