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Undergraduate Certificate in Hotel Reception Operations
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Introduction to Hotel Reception Operations
2
Customer Service in Hospitality
3
Front Office Procedures
4
Hotel Reservation Systems
5
Effective Communication in Hospitality
6
Problem Solving in Hotel Reception
7
Understanding Guest Needs
8
Managing Hotel Check-ins and Check-outs
9
Handling Guest Complaints
10
Night Audit Operations in Hotels
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £149
Standard mode - 2 months: GBP £99
Career Path
Key facts
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Why this course
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Frequently asked questions
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A comprehensive program covering essential skills for hotel receptionists, including customer service, communication, and front desk operations.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.