Professional Certificate in Front Office Management

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Overview

Learning outcomes

Course content

Front Office Operations

Customer Service Excellence

Front Office Technology

Front Office Administration

Front Desk Management

Communication Skills for Front Office

Hospitality Industry Knowledge

Professionalism in Front Office

Revenue Management in Front Office

Problem-solving in Front Office.

Duration

The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months

Course fee

The fee for the programme is as follows:
Fast track - 1 month: GBP £149
Standard mode - 2 months: GBP £99