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Postgraduate Certificate in Ai Chatbots for Customer Service
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Building Conversational AI Models
2
Natural Language Processing Fundamentals
3
Chatbot Design and Development
4
Customer Service Automation Strategies
5
Advanced Dialog Management Techniques
6
Data Collection and Annotation for Chatbots
7
Evaluating and Improving Chatbot Performance
8
Ethical Considerations in AI Chatbots
9
Deploying and Maintaining Chatbot Systems
10
Industry Applications of AI Chatbots
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £149
Standard mode - 2 months: GBP £99
Career Path
Key facts
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Why this course
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Frequently asked questions
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Advanced program covering design, development, and implementation of AI chatbots for improving customer service, enhancing communication, and boosting efficiency.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.