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Professional Certificate in Customer Experience Management in Automotive Sector
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Customer Journey Mapping
2
Customer Insight and Feedback
3
Customer Experience Strategy
4
Customer Relationship Management
5
Customer Service Excellence
6
Employee Engagement
7
Measuring Customer Satisfaction
8
Digital Customer Experience
9
Retail Experience Management
10
Brand Loyalty and Advocacy.
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £149
Standard mode - 2 months: GBP £99
Career Path
Key facts
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Why this course
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Frequently asked questions
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Develop skills in managing customer experiences in the automotive sector through this professional certificate course.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.