Professional Certificate in Automotive Customer Relationship Management

 Flexible learning: Enroll today to start learning anytime, anywhere
 Educational Excellence: Trusted by thousands of learners worldwide

Overview

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Learning outcomes

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Course content

1

Building Customer Relationships

2

Customer Communication Strategies

3

Customer Satisfaction and Loyalty

4

Automotive Sales Techniques

5

Customer Data Management

6

Customer Feedback and Complaint Handling

7

Customer Service Best Practices

8

Automotive Marketing Strategies

9

Effective Communication Skills

10

Automotive Industry Trends

Duration

The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months

Course fee

The fee for the programme is as follows:
Fast track - 1 month: GBP £149
Standard mode - 2 months: GBP £99

Career Path

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Key facts

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Why this course

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Frequently asked questions

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Learn to effectively manage customer relationships in the automotive industry with this specialized certificate course. Improve customer satisfaction and retention.

Showcase your achievement with a professional certificate upon successful course completion.