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Undergraduate Certificate in Customer Experience in Automotive Retail
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Customer Experience Fundamentals
2
Automotive Industry Overview
3
Customer Relationship Management
4
Sales Skills and Techniques
5
Digital Marketing in Automotive Retail
6
Customer Service Best Practices
7
Automotive Product Knowledge
8
Customer Feedback and Surveys
9
Retail Operations and Processes
10
Complaint Handling and Resolution
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £149
Standard mode - 2 months: GBP £99
Career Path
Key facts
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Why this course
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Frequently asked questions
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Learn customer service skills specific to the automotive industry, enhancing customer satisfaction and loyalty in retail settings.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.