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Postgraduate Certificate in Debt Collection Customer Relations
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Debt Collection Regulations and Legislation
2
Customer Relationship Management in Debt Collection
3
Communication Strategies for Debt Collection
4
Negotiation Techniques in Debt Collection
5
Ethical Practices in Debt Collection
6
Data Protection and Privacy in Debt Collection
7
Risk Management in Debt Collection
8
Technology in Debt Collection
9
Complaint Handling in Debt Collection
10
Compliance in Debt Collection
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £149
Standard mode - 2 months: GBP £99
Career Path
Key facts
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Why this course
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Frequently asked questions
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Specialized training in building customer relations during debt collection process, focusing on communication skills and conflict resolution techniques.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.