Postgraduate Certificate in Debt Collection Best Practices

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Overview

Learning outcomes

Course content

Introduction to Debt Collection Regulations

Ethics and Professional Standards in Debt Collection

Communication Strategies for Debt Collection Agents

Negotiation Techniques in Debt Collection

Effective Documentation in Debt Collection

Data Protection and Privacy Laws in Debt Collection

Risk Management in Debt Collection Practices

Legal Remedies in Debt Collection

Customer Service Skills for Debt Collection Agents

Advanced Strategies for Debt Collection Success

Duration

The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months

Course fee

The fee for the programme is as follows:
Fast track - 1 month: GBP £149
Standard mode - 2 months: GBP £99