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Postgraduate Certificate in Effective Communication Skills for Debt Collection
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Debt Collection Fundamentals
2
Understanding Communication Styles
3
Negotiation Techniques
4
Ethical Practices in Debt Collection
5
Managing Challenging Conversations
6
Effective Written Communication
7
Telephone Collection Strategies
8
Cultural Sensitivity in Debt Collection
9
Data Protection and Confidentiality
10
Legal Framework for Debt Recovery
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £149
Standard mode - 2 months: GBP £99
Career Path
Key facts
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Why this course
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Frequently asked questions
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This course teaches advanced communication techniques for debt collection, focusing on effective strategies and language skills in English.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.