Certificate in IT Project and Service Level Management


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Flexible schedule
Learn at your own pace
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2 months to complete
at 2-3 hours a week

Overview

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Learning outcomes

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Course content

1

It Project Management Fundamentals

2

Project Planning And Schedule Management

3

Cost And Resource Management In It Projects

4

Risk Management In It Projects

5

Quality Management In It Projects

6

It Service Lifecycle Management

7

Service Level Agreement (Sla) Design And Management

8

It Service Continuity And Disaster Recovery

9

It Capacity Management And Performance Optimization

10

It Governance And Compliance In Project And Service Management

Career Path

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Key facts

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Why this course

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People also ask

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

During your course, you will have access to:

  • 24/7 access to course materials and resources
  • Technical support for platform-related issues
  • Email support for course-related questions
  • Clear course structure and learning materials

Please note that this is a self-paced course, and while we provide the learning materials and basic support, there is no regular feedback on assignments or projects.

Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of International Business
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

Our course is designed as a comprehensive self-study program that offers:

  • Structured learning materials accessible 24/7
  • Comprehensive course content for self-paced study
  • Flexible learning schedule to fit your lifestyle
  • Access to all necessary resources and materials

This self-directed learning approach allows you to progress at your own pace, making it ideal for busy professionals who need flexibility in their learning schedule. While there are no live classes or practical sessions, the course materials are designed to provide a thorough understanding of the subject matter through self-study.

This course provides knowledge and understanding in the subject area, which can be valuable for:

  • Enhancing your understanding of the field
  • Adding to your professional development portfolio
  • Demonstrating your commitment to learning
  • Building foundational knowledge in the subject
  • Supporting your existing career path

Please note that while this course provides valuable knowledge, it does not guarantee specific career outcomes or job placements. The value of the course will depend on how you apply the knowledge gained in your professional context.

This program is designed to provide valuable insight and information that can be directly applied to your job role. However, it is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. Additionally, it should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/body.

What you will gain from this course:

  • Knowledge and understanding of the subject matter
  • A certificate of completion to showcase your commitment to learning
  • Self-paced learning experience
  • Access to comprehensive course materials
  • Understanding of key concepts and principles in the field

While this course provides valuable learning opportunities, it should be viewed as complementary to, rather than a replacement for, formal academic qualifications.

Our course offers a focused learning experience with:

  • Comprehensive course materials covering essential topics
  • Flexible learning schedule to fit your needs
  • Self-paced learning environment
  • Access to course content for the duration of your enrollment
  • Certificate of completion upon finishing the course

Why people choose us for their career

Jacob Davies
GB

As a project manager in the UK, I found Stanmore School of Business's 'Certificate in IT Project and Service Level Management' to be an invaluable resource in furthering my career. The course content expertly covered essential project management methodologies and service level management principles, allowing me to achieve my learning goals with ease. Real-life case studies and practical examples provided me with skills I could apply directly in the workplace. The quality of course materials was top-notch, and I'm thrilled to recommend this course to any professional seeking growth in IT project and service management.

Sophia Patel
IN

Stanmore School of Business's course on IT Project and Service Level Management was quite an experience! Detailed and engaging, it helped me to better understand the project lifecycle and various service management concepts. I specifically appreciated the modules on performance measurement and risk management, which gave me practical skills I could apply in my role. Though I was initially hesitant due to the online format, I must admit that the course materials were well-organized and of excellent quality. Overall, I am very satisfied with the knowledge I've gained from this course.

Liam Kim
US

I'm absolutely thrilled with the 'Certificate in IT Project and Service Level Management' at Stanmore School of Business! The course exceeded my expectations in terms of content, practicality, and engagement. I was able to directly apply what I learned to my job, particularly in developing project plans, managing risks, and establishing service level agreements. The materials provided were current, relevant, and of outstanding quality. I wholeheartedly recommend this course to anyone wanting to sharpen their skills in IT project and service management.

Mariana Santos
BR

I recently completed the 'Certificate in IT Project and Service Level Management' at Stanmore School of Business, and I can honestly say it was a game-changer for me. Having a background in IT, I lacked formal training in project and service management—and this course filled that gap perfectly. I'm now able to create better project plans, assess risks more effectively, and understand the value of service level agreements. Though some of the content was challenging, the well-structured course materials made it easy to follow along. I'm grateful for the knowledge I gained through this experience.





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Taught in English

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Recently updated!

December 2025