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Postgraduate Certificate in Quality Management for Service Industries
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Strategic Quality Management
2
Leadership and Organizational Behavior
3
Service Quality Management
4
Continuous Improvement in Service Industries
5
Quality Management Tools and Techniques
6
Managing Customer Relationships
7
Quality Management Systems
8
Risk Management in Service Industries
9
Measuring and Evaluating Service Quality
10
Project Management for Quality Improvement
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £149
Standard mode - 2 months: GBP £99
Career Path
Key facts
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Why this course
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Frequently asked questions
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Focused program on quality management in service industries, equipping students with skills to enhance service delivery and customer satisfaction.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.